Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern BITC relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘BITC’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 162 Bukit Merah Central, #3545, Singapore 150162. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Use of this website and these terms are governed by the laws of Singapore. Any claim relating to use of the website shall be heard by Singapore Courts.


WSQ Course (Terms and Conditions)

1. Enrolment
1.1 BITC reserves the right to cancel or re-schedule the course or change the course fee/ venue/ trainer as and when it considers appropriate, or the circumstances so require. BITC’s decision is final.
2. Withdrawal, Re-scheduling & Refund Policy
2.1 Refund of course fees will be based on the following conditions:

• More than 10 working days before course commencement date: 100% refund of course fees
• 4 to 10 working days before course commencement date: 50% refund of course fees
• 3 or less working days before course commencement: No refund

3. Fee for Make-up Lesson
3.1 No make-up fee will be imposed if supporting docs are provided.
3.2 For make-up requests without supporting docs, an admin fee of $21.40 will be imposed.
4. Funding Requirements
4.1 Trainee must meet at least 75% attendance for the training and marked ‘Competent’ for the assessment to be eligible for funding.
4.2 Same trainee will be rejected for funding if they take the same WSQ module twice.
5. Appeal & Re-assessment
5.1 In the case of an appeal concerning the assessment result and the appeal is successful, a re-assessment fee of $53.50 is payable.
6. Checklist
5.1 Trainee declares that he/she has been briefed on BITC’s Checklist and agrees to all the clauses

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